London City Chrysler is pleased to offer service appointments that minimize physical interaction or contact during this challenging time.


How does a limited-contact appointment work?

•    When you arrive at the dealership, please pull up to the drive-through doors- but do not drive in

•    A Service Assistant, wearing personal protective equipment for added safety, will meet you at your vehicle to check you in

•    Your Service Advisor will call your mobile number to walk through your appointment details and to finalize your paperwork

•    We will forego a signature on the work order, but your Service Advisor will note the time, date, and your authorization

•    If you have arranged alternative transportation, (i.e., someone giving you a ride) we ask that you move to their vehicle, leaving your keys in yours

While you are away:

•    We will disinfect of your vehicle (please note: this is not a detail)

•    Our technicians will perform your requested service(s)

•    We will re-disinfect your vehicle and advise you that it is ready for pickup

When you arrive back at the dealership:

•    If you are in a replacement vehicle, please pull up to the drive-through doors but do not enter; if you are arriving in an alternative fashion, give us a call when you've arrived

•    We will bring out your fully disinfected keys, paperwork, and credit card machine, so you can receive your vehicle with minimal interaction

•    Your advisor will be available to answer all your questions and review your paperwork by phone; we will offer TD Merchant portals, which allows you to pay over the phone

•    Your invoice will be sent electronically

•    Pending Availability: We will offer loaner vehicles, which will be sanitized and disinfected to the highest standards.

Contact

London City Chrysler Dodge Jeep Ram

1345 Driver Lane
Directions London, ON N5V0B4

  • Sales: (519) 659-2489
  • Service: (519) 659-2489
  • Parts: (519) 659-2489

Hours

  • Monday 9:00am-8:00pm
  • Tuesday 9:00am-8:00pm
  • Wednesday 9:00am-8:00pm
  • Thursday 9:00am-8:00pm
  • Friday 9:00am-6:00pm
  • Saturday 9:00am-5:00pm
  • Sunday Closed